To make this review accurate we purchased SiteGround “StartUp” plan and set up a default website monitor uptime and speed (since January 2018).
Siteground offers their site hosting services worldwide since 2014 and they are headquartered in Bulgaria.
You may pay monthly $3.95/mo (this includes an additional $14.95 setup fee) or annual and they transfer your website for free (just ask their live chat).
When reviewing SiteGround, we found their performance really good. Their last 10-month typical was 99.99% and load period 714ms.
We also found their customer service knowledgeable in WordPress associated questions. We did not like their”setup” fee for 1-month plans and slightly limited storage space.
Below are the pros and cons we discovered using SiteGround shared hosting:
Pros of SiteGround Hosting
The primary categories we examine for internet host functionality include bandwidth, speed, and service. After all — these three categories are the most critical to your site’s success.
There are also a couple other areas where web hosts may set themselves apart from the contest, like additional plan attributes, which can positively contribute to their overall evaluation. SiteGround has some, which we’ll dive into.
1. High Uptime (99.99percent )
All our hosting reviews are based on eight weeks of real statistics and raw data.
Instead of using ready-made applications solutions, SiteGround prefers in-house made alternatives to make sure high-quality hosting experience.
Their stage is built on Linux containers that offer great stability in times of unexpected traffic spikes.
SiteGround was the very first hosting provider that introduced the accounts isolation technology for client security.
They built their own proactive server monitoring system that monitors their servers every 0.5 seconds and also proactively fixes any problems without human intervention, therefore ensuring excellent uptime.
During this moment, our evaluation site on SiteGround had an average uptime of 99.99percent , which will be .05% better compared to 99.94% industry standard and a guarantee from SiteGround.
They only had 20 outages in the previous year (2018).
Nevertheless, here is the ‘uptime’ detailed summary:
Last 10-month typical UPTIME:
December 2017 typical uptime: 100%
January 2018 typical uptime: 100 percent
February 2018 typical uptime: 99.97percent
March 2018 average uptime: 99.99%
April 2018 average uptime: 100%
May 2018 typical uptime: 99.97%
June 2018 average uptime: 100%
July 2018 typical uptime: 100%
August 2018 average uptime: 99.99percent
September 2018 average uptime: 100%
SiteGround Load Time & UpTime: Last 10+ weeks’ detailed data can be found here.
2. Above Average Load Time (714ms)
Over the identical 10-month interval, our SiteGround test site saw an average page loading times of 714ms — quicker than the 890ms typical load times we discovered from other internet hosts.
That’s very good — one of the fastest we have seen.
It was VERY consistent. No spikes or slow loading times whatsoever. So far, so great.
Last 10-month typical LOAD TIME:
December 2017 average rate: 680ms
January 2018 average rate: 730ms
February 2018 average rate: 730ms
March 2018 average rate: 693ms
April 2018 average speed: 735ms
May 2018 average rate: 733ms
June 2018 average speed: 699ms
July 2018 moderate rate: 737ms
August 2018 moderate speed: 688ms
September 2018 average rate: 712ms
In overall, SiteGround is fairly quick.
3. Highly Knowledgeable & Responsive Service
Customer support is 1 area where SiteGround pays special attention. Which is no small feat, when you consider they’re processing over 1,500+ tickets, 800+ phone calls and 2,000+ conversation requests every day.
More than 300 individuals at SiteGround are engaged with client service simply to make sure clients are taken care of and support is offered in 3 languages — English, Italian and Spanish.
SiteGround provides support for well beyond only hosting related topics — their reps help with CMS queries too.
The official client survey results introduced by SiteGround annually reveal that their client satisfaction rate is constantly scored over 96% (2014, 2015, 2016) and 98 percent to 2018.
Case in point: our expertise was great.
After just 11 seconds, their friendly and educated live broker connected with us. Then, we started to bombard her with different questions about How to do X and the Way to perform Y. For Instance, we asked :
#2 How to create email addresses on SiteGround?
#3 How to maintain my email inbox free from spam? — She actually told us that they have a program that finds 98% of the junk mails.
It was such a pleasure. They are one of the only web hosts we’ve analyzed to get a perfect 10 out of 10 in service.
SiteGround customer Service agent
Even after doing a background check and studying different resources, we nevertheless could not discover many negative feedback regarding their service.
4. High-Performance WordPress Hosting on All Programs
Among the particular attributes that SiteGround plans comprise (which many other web hosts do not ) is handled WordPress hosting on all of accounts.
For all those who are outside of this loop, this usually means that somebody actually manages the support for you concerning speed, safety, service, upgrades and supplies enhancement tools to make your life simpler. The SiteGround system is developed on SSD and also have an in-house made caching tool, the Super Cacher which is vital for the loading rate of your website.
They’re also serious about safety by continuously monitoring WordPress associated vulnerabilities and protecting users with habit WAF rules.
They treat WordPress and plugin upgrades, make daily copies at no cost if a random occurrence may bring your website down. (That is surprisingly ordinary, just like when two plugins do not play nicely together and you are satisfied with the dreaded white screen of death.)
But that is not all. There’s also things for power users too in their GrowBig and GoGeek programs. These include WordPress staging surroundings, per-installed Git, WP-CL I for simple command line management choices, PCI compliance for e-shops, 1-year Wildcard SSL free of charge, priority customer care, free backup and restore.
5. Free Security Add-Ons
Along with the security options available with their WordPress managed hosting, SiteGround also provides additional security for sites with all sizes and shapes. Available tools include Spam Assassin and Spam Experts, IP address block lists, Leech Protect, and hotlink protection.
You might also include SG Site Scanner (a service which checks your website daily and notifies you if it has been compromised or hacked ) for a measly $19.8 year.
6.E-commerce software that power the Internet’s top sites, such as Magento, may be particularly difficult and debatable if you are not technically inclined.
Luckily, SiteGround removes a lot of the hassle by making it easy to choose from 18 eCommerce applications and set up your favourite one in 1 click. They also provide multiple host locations, free CDN, PCI compliance, innovative caching solution for best site performance and good clients’ experience. As for security, client accounts are isolated from one another by a custom server solution, meaning that if a single account has hacked others are not affected.
7.Just like many other people, SiteGround will transfer your existing account at no cost from a previous host within one day. In contrast, this process might be compensated or can take up to 30 days along with other hosts.
You only get one free professional site transfer and it is simply for their Grow Big and GoGeek services, however you won’t need to lift a finger or wait for a month to get it. For Start Up users they offer a free WP Migration tool.
SiteGround’s support agents manage all of it. There’s also more than one way to transfer a website.
The simplest way to request a site move is to do this when you initially sign up for SiteGround. Click here”Transfer an present site” from the Account Setup Wizard.
You also have the option to request a website transfer through the support section of your SiteGround Account.
This is an wonderful feature if you decide that you want to move a site later. Just visit User Area → Support → Request Assistance from Our Team → Proceed to contact us here link.
Then, click on Transfer Website.
It is essential to note that SiteGround can simply transfer the files and databases of a single website without your email account and other account settings in case your previous host is not running cPanel.
You also have the option to move your site into SiteGround hosting manually, but we recommend using this free transfer which comes with your plan.
8. Affordable Pricing (On-Par with Other Internet Hosts)
SiteGround offers quality hosting packed with extra features and they are usually not the most economical option available. Presently, their prices are cost fitting some of the lowest priced in the industry (to $3.95 a month, down from $9.99 per month ).
Point is, for all the stellar options they do provide , currently their pricing is a steal compared with other web hosts of lesser quality.
9. 30-Day Money-back Guarantee
SiteGround may not offer a free trial of the services, but they do offer a 30-day money back guarantee which is precisely the type of safety you require if you’re looking for a web host.
This way, you will have peace of mind. You don’t have to fully devote to SiteGround unless you’re 100% satisfied with it in your first 30 days of usage.
Note that some states apply to this host’s money back warranty:
You have to post an agency termination request via the User Area.
Cloud service is totally refundable for the initial 15-days following activation.
Renewal orders are not covered.
Domain name and domain name privacy (ID Protect) fees are not refundable. These fees might even be due upon cancellation, even if they are waived as part of a marketing.
Dedicated hosting, paid service, and third-party services are not insured by the money back guarantee.
Reseller bundles are only covered if the whole reseller package is canceled. This warranty does not apply to the termination of single accounts in a reseller package, either. Free CDN and SSL Certificate
Another great advantage of using SiteGround’s service is that every plan they provide comes equipped with a free SSL certificate and CDN (content delivery network) integration.
These attributes are a massive bonus!
Because of the proliferation of cyber attacks and website hacks, Google has changed certain facets of their algorithm to favor encrypted and secure sites.
With SiteGround, you will be given a free SSL certificate installation (which generally costs approximately $60) from ‘Let us Encrypt SSL’ that will immediately fortify your site’s security and search engine optimization.
Moreover, they have included a free integration of Cloud flare’s CDN.
This means that Cloudflare will cache the data and content from your site in their international servers and then deliver that information to your audience from a nearby location. So speeding up the shipping of your articles and improving the consumer experience for your visitors.
10. Transparency and Community Support
The area of web hosting and also cybersecurity is rife with unethical practices and unscrupulous behavior.
Fortunately, SiteGround is dedicated to providing their clients with a transparent and simple experience as well as a flourishing community of specialists who will help walk you through different challenges and troubleshooting issues.
SiteGround comes with an uptime monitor in the main navigation menu. They also share the IP address of their data centers, intentionally telling their”GoGeek” clients they have fewer accounts in their host than ‘Startup’ customers (a fact that most shared hosting providers prevent ). SiteGround is committed to maintaining their company’s ethics and providing you with a clear and transparent customer encounter.
Furthermore, they possess a solid commitment to the web hosting community and over the years their staff has sponsored, attended spoken at more than 400 community events.
In combination with this high amount of support that they provide their clients, this illustrates a very clear devotion to the hosting community and a firm culture of support and charity.
Cons of SiteGround Hosting
SiteGround offers excellent uptime, page loading speeds, and service. They offer a lot of nice’extras’ that can help seal the deal. There are a few drawbacks to consider when shopping around.
1. “Setup Fee” for Maximum Billing
They advertise a obscenely low’monthly’ cost. The catch is you frequently have to register for two or three years so as to get it. Most other web hosts do not even offer a true’month-to-month’ alternative, with a one year deal being the shortest they’ll go.
The good news is that SiteGround’s pricing is simple and does not play that match. Their low advertised price is for the 12-month thing.
Conclusion? Do not pay monthly.
They also do offer a real’monthly’ option if you want it. AND it is the same low advertised price. The only problem is they also bill a one-time’setup fee’ on these’month-to-month’ plans of an additional $14.95.
2. Restricted Storage Space
Compared with other web hosts, SiteGround’s storage area is a bit on the small size (so you may want to clarify disk space in case you believe it’ll be a concern).
They will provide a helpful note as to how many monthly people you may safely manage without experiencing any issues. If you are just beginning, the”StartUp” plan will often be more than enough. If your website grows, you can easily upgrade to a stronger server/plan that’s very likely to have more power.
Together with the StartUp plan, you will get 10 GB of web space. SiteGround recommends this plan for approximately 10,000 monthly site visitors.
Should you want more, simply move up to the GrowBig plan. You’ll get 20 GB of web space with that strategy. In the event you get around 25,000 monthly traffic, then SiteGround urges this package.
If you would like to update to the GoGeek program, you will get 30 GB of space. SiteGround recommends this plan for a website that receives approximately 100,000 visitors every month.
SiteGround Pricing, Hosting Plans & Quick Facts
Here’s a Fast rundown of the hosting plans provided by SiteGround:
The StartUp plan : This plan costs $3.95 a month, may host 1 site and is suitable for newbies who are just starting with their website. Can manage up to 10,000 unique visits each month also has the first amount of the SuperCacher plugin enabled that’s static cache, 24/7 client support, complimentary CDN, Let’s Encrypt SSL, Unlimited Emails & DBs, totally free website migration, free daily backup, etc..
The GrowBig plan: This plan costs $5.95 per month and may host multiple sites and this strategy can manage up to 25,000 visits per month, a free SSL Wildcard for 1 year, 30 backup copies and complimentary revive, all 3-levels of those SuperCacher, which aids loading time tremendously, client support with priority, although SiteGround has remarkably quick response times, GrowBig and GoGeek customers are handled with priority.
Their GoGeek plan : This plan costs $11.95 a month which could host multiple sites and provides more space, can handle up to 100,000 visits per month, has all features of both of the other plans plus 1-click WP staging, pre-installed git, PCI compliance and fewer accounts on the host.
All shared hosting plans come with a free email accounts, free CDN and infinite bandwidth.
Sad face You’d be better off spending 1 year round to avoid that.
Upsells: Few… Nothing too bad.
Control Panel and Dashboard Experience: cPanel
Installation of Apps and CMSs (WordPress, Joomla, etc.): Quick and easy install of popular apps and CMSs using Softaculous.
Do We Recommend SiteGround?
SiteGround is perfect for those who care deeply about customer support, while not sacrificing quick page speeds or remarkable uptime either.
They also offer a lot of additional features which may be ideal for you if eCommerce/WordPress is your target, or in the event that you’d like safety to be handled by somebody else.
Presently, their pricing is also on par with many other web hosts of lesser quality, so it’s the perfect time to act and take advantage.
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